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Magic Sing

FAQ

1. Do I need to have a Credit Card/PDC/ATM to avail the installment Plan?
 
- No. We only accept CASH.
 
2. Do you deliver the items?
 
- We don't do deliveries. We only do meet ups with P 200 handling fee.
 
Possible meeting place: Mendiola, Glorietta, Gateway, MOA, Trinoma
 
3. Do you have a Shop?
 
- We don't have a shop. All of our items are BY ORDER.
 
4. Can I submit the documents personally?
 
- We prefer scanned documents to be forwarded to our Evaluator's email.  We suggest to scan all your documents and send it to our email address.
 
5. What is the difference of Shop Warranty and the Factory Warranty?
 
- Shop warranty - warranty from our supplier
- Factory/Company/Service center warranty - warranty from Nokia, SE, Motorola & Samsung
 
6. Do you require payment during holidays?
 
- We are aware that all banks are close during holidays. We will still accept payments the day after the holiday.
 
7. If I urgently need the item, is there any way I can get it asap?
 
- This is a First come, first serve basis. Please do not apply if you cannot wait for your turn.
 
8. I don't have a proof of billing under my name, what should I do?
 
- We will accpet proof of billing under your spouse's or parent's name.
 
9. What are the requirements if I own a Business?
 
1. Scanned copy of Business Registration
2. Proof of Income
3. Proof of Billing
4. 2 IDs (front & back)
 
10. Why do I need to pay the P500?
 
This is your reservation fee. We will deduct this to your down payment. This is to ensure that your order is final and no cancellation. If the buyer fails to pick up the unit according to the scheduled date, we will wait until 3 days. If the buyer fails to pick it up, reservation fee cannot be refunded.

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